Simple, TransparentValue-Driven Pricing
Start free in the sandbox, scale your workflows manually, and layer custom AI operations only when your business is ready.
Transparent Pricing.No Surprises.
Start with a sandbox, move into a live hub, and layer AI only when your team is ready.
Enterprise
AI Assist at scale, with dedicated onboarding, governance, and custom integrations
- Everything in AI Assist
- Dedicated account manager
- Rollout and enablement support
- Custom integrations and workflows
- Advanced governance and audit requirements
- SLA-backed support
- White-label options
- On-premise deployment discussions
Questions before rollout?
The model is simple: start with the hub, layer AI only where it improves speed, and keep risky actions visible.
Yes. Service Hub is built for teams that want one place to manage customer communication across channels without turning on AI. Your team can handle conversations manually, assign ownership, and work from a shared inbox.
AI Assist adds knowledge-powered replies, AI identity, memory, and approval-aware automation on top of Service Hub. The base inbox and team workflow stay the same; you are adding faster resolution and more automation, not replacing the hub.
Sela can ask follow-up questions, defer the action, or route the case into the ops inbox for a human review. The goal is to keep automation high while ensuring risky actions never run blindly.
Sela is packaged as one communications hub across web, WhatsApp, Instagram, Messenger, email, and SMS. Connector rollout can vary by implementation stage, but the product and pricing are designed around one shared workspace rather than per-channel add-ons.
Most teams can launch the first inbox and widget flow in under 30 minutes. Start with your channels and manual workflow, then layer in knowledge and AI once the team is comfortable.
Sela acts as an AI customer operations platform that automates customer service, schedules appointments, and runs WhatsApp/Meta marketing campaigns. Using the official WhatsApp Business API and Meta Business integrations, Sela qualifies leads and answers FAQs using Sara, our custom AI assistant.
Yes. Sela integrates directly with the Meta APIs to sync Instagram, Facebook Messenger, and WhatsApp Business API lines, providing a secure, compliant omnichannel inbox for your team.