# Sela (صلة)

> AI-powered customer operations and omnichannel inbox for service businesses — WhatsApp-first and Arabic-native.
> منصة تشغيل عملاء بالذكاء الاصطناعي وصندوق وارد موحد للشركات الخدمية — تبدأ من واتساب وعربية بالأساس.

Sela is a SaaS platform (not the common Arabic noun صلة). It unifies WhatsApp, Instagram, Messenger, web chat, and voice into one inbox, adds an AI support co-pilot grounded in your knowledge base, and automates lead follow-up and bookings. Arabic-first with full RTL support; built for service businesses in Iraq and the GCC.

## Capabilities
- WhatsApp Business API
- Customer support automation
- Omnichannel inbox
- Unified customer inbox
- Meta Business Suite integration
- Instagram Direct and Messenger automation
- AI customer service
- Retrieval-augmented generation (RAG) support agents
- Lead capture and follow-up automation
- Appointment booking automation
- Arabic natural language processing
- CRM for service businesses

## English pages
- [Homepage](https://usesela.com/en): Sela overview, product value, and pricing.
- [WhatsApp Business](https://usesela.com/en/whatsapp-business): WhatsApp Business API inbox, team replies, templates, and automation.
- [Omnichannel Inbox](https://usesela.com/en/omnichannel-inbox): One unified inbox for WhatsApp, Instagram DM, Messenger, web chat, and voice.
- [Lead Follow-up](https://usesela.com/en/lead-follow-up): Automated lead capture, qualification, and follow-up workflows.
- [Booking Automation](https://usesela.com/en/booking-automation): Capture intent and book appointments directly from chat.
- [Pricing](https://usesela.com/en/pricing): Sandbox, Service Hub, and AI Assist plans.
- [Sela vs Intercom](https://usesela.com/en/compare/intercom): How Sela compares to Intercom for WhatsApp-first, Arabic support.
- [Glossary](https://usesela.com/en/glossary): Definitions: unified inbox, omnichannel, WhatsApp Business API, RAG support agent.
- [Documentation](https://usesela.com/en/docs): Widget API, webhooks, identity verification, and integration guides.
- [Blog](https://usesela.com/en/blog): Practical guides on AI customer support and operations automation.

## الصفحات العربية
- [الصفحة الرئيسية](https://usesela.com/): نظرة عامة على صلة وقيمة المنتج والأسعار.
- [واتساب للأعمال](https://usesela.com/whatsapp-business): صندوق وارد واتساب للأعمال، ردود الفريق، القوالب والأتمتة.
- [الصندوق الموحد](https://usesela.com/omnichannel-inbox): صندوق وارد واحد لواتساب وإنستغرام ومسنجر والويب والصوت.
- [متابعة العملاء المحتملين](https://usesela.com/lead-follow-up): التقاط العملاء وتأهيلهم وأتمتة المتابعة.
- [أتمتة الحجوزات](https://usesela.com/booking-automation): حجز المواعيد مباشرة من المحادثة.
- [الأسعار](https://usesela.com/pricing): باقات Sandbox وService Hub وAI Assist.
- [التوثيق](https://usesela.com/docs): واجهة الويدجت، الويبهوكس، التحقق من الهوية وأدلة الربط.
- [المدونة](https://usesela.com/blog): مقالات عملية حول دعم العملاء بالذكاء الاصطناعي وأتمتة العمليات.

## More
- Full machine-readable summary: https://usesela.com/llms-full.txt
- Sitemap: https://usesela.com/sitemap.xml
- Contact: support@usesela.com